Privacy Policy
Welcome to Aviafy! Your privacy is important to us. This policy explains how we collect, use, and protect information from visitors and registered users who interact with our platform and services.
1. Information We Collect
Personal Information
We may collect basic profile information from all visitors. From authorized customers, we collect names, addresses, phone numbers, email addresses, business details, payment information, and details about the services they intend to use.
Usage Data
We collect information about how you interact with our platform and chatbot, including session activity, usage frequency, device and browser details, IP addresses, ISP information, and login behavior patterns.
Cookies
We use cookies and similar technologies to remember your preferences, improve functionality, enhance security, and understand user behavior. For example, the platform may automatically log users out after periods of inactivity.
2. How We Use Your Information
- To operate, improve, and maintain our platform and chatbot.
- To provide customer support, deliver service updates, and respond to inquiries.
- To analyze feature usage and optimize performance.
- To personalize the platform and deliver relevant service options.
- To comply with legal obligations and prevent misuse of our services.
3. Sharing of Information
We do not sell your personal information. We only share data when necessary and in the following situations:
- With trusted service providers who support our operations (payment processors, cloud infrastructure, analytics tools, banks, credit/escrow partners).
- In rare cases, personal data may be shared with other authorized customers when required for interactions explicitly initiated by the user.
- When required by law, regulatory requests, or legal processes.
- When necessary to protect safety, enforce rights, or prevent fraudulent activity.
4. Data Protection
We use industry-standard security practices, including encryption in transit and at rest, secure authentication, access controls, and routine security audits. All personal information is securely stored and accessible only when required for service delivery.
5. Data Retention & Deletion
We retain your data only for as long as needed to provide our services. You may request deletion at any time by contacting us. While some backup copies may temporarily remain, we will remove your data from active systems and stop processing it unless required by law.
6. AI/ML Usage Disclosure
We do not use any data obtained through Google Workspace APIs to develop, train, or improve generalized artificial intelligence or machine learning models.
7. Google API User Data and Limited Use
Aviafy’s use of data received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. See:Google API Services User Data Policy . For Workspace APIs, visit the Workspace API User Data & Developer Policy. For Photos APIs, refer to the Google Photos API Policy.
We confirm that we fully comply with Google’s Limited Use Policy. We do not use Google user data for advertising or to train generalized AI/ML systems.
8. Facebook and Instagram Data
If you connect your Facebook or Instagram account to Aviafy, we may access limited information such as your public profile, Page ID, and messages. This information is used only to enable chatbot functionality, automated responses, and customer lead management.
We do not sell or use your Facebook/Instagram data for advertising. You may revoke these permissions at any time in your Facebook account settings.
View Meta/Facebook Data PolicyIf you have questions or concerns about your privacy, contact us:
Email: myaviafy@gmail.com
Last updated: July 21, 2025